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Sensorsoft  Sensorsoft Alert™ The Standalone Network Appliance for Environmental Monitoring User Manual For models SSA7001, SSA7

Sensorsoft Alert User Manual Software specifications and features SSA7001 Max Number of Sensors or Devices  1 Supported Protocols  HTTP  FT

Sensorsoft Alert User Manual SSA7004 and SSA7008 Max Number of Sensors or Devices  4 for SSA7004  8 for SSA7008 Supported Protocols  HTTP 

Sensorsoft Alert User Manual Hardware specifications SSA7001 CPU 50 MHz MPC855T (PowerPC Dual-CPU) Memory 32 MB RAM / 4 MB Flash Interfaces 1 Etherne

Sensorsoft Alert User Manual Safety Instructions Read the following safety guideline to protect yourself and your Sensorsoft Alert Appliance.  DANG

Sensorsoft Alert User Manual FCC & DOC Notice FCC Warning Statement This equipment generates, uses, and can radiate radio-frequency energy, and i

Sensorsoft Alert User Manual Alert Quick Start This section will show you how to bring your Alert appliance up on the network. There are two differe

Sensorsoft Alert User Manual Connecting to the Alert serial port console The Alert console port (DB-9M connector) is an RS232 serial interface that c

Sensorsoft Alert User Manual Models SSA7004 and SSA7008 To connect to your SSA7004 or SSA7008 appliance through its console port, you first need the

Sensorsoft Alert User Manual a. When prompted with the question “Set to defaults ? (y/n)”, type N and press the Enter key. b. You can now configure

Sensorsoft Alert User Manual 9M port. If the Sensorsoft device is the J-Type (i.e. ST6105J, ST6154J, SM6204J, SS6610J, SP6400J, SS6402J, SS6201J), th

Sensorsoft Alert User Manual Alert web interface Accounts and passwords The Sensorsoft Alert web interface uses two accounts for access rights. The f

Sensorsoft Alert User Manual Changing web login passwords: 1. Login to the Alert web interface as admin. 2. Click on the Change Passwords hyperlink

Sensorsoft Alert User Manual 6. After your Alert appliance has rebooted, you will be able to login to its web interface with username: admin and pas

Sensorsoft Alert User Manual Shutting down or rebooting the Alert Appliance IMPORTANT - It is highly recommended that you use the web interface to s

Sensorsoft Alert User Manual Figure 5: Configuring port settings 4. In the Data Log Interval field, enter the data logging interval in minutes. T

Sensorsoft Alert User Manual The View Monitor List Page To access the View Monitor List page, click on the hyperlink View Monitor List on the left si

Sensorsoft Alert User Manual Monitor List Auto-Refresh Interval The Monitor List page (see Figure 6) auto-refreshes at a regular interval to continuo

Sensorsoft Alert User Manual Figure 7: Device Configuration Page 3. Figure 7 above shows the Device Configuration page for a SS6610J Sensorsoft Te

Sensorsoft Alert User Manual entries for each variable; the SSA7008 model can store the most recent 200 log entries for each variable. You can also

Sensorsoft Alert User Manual Figure 8: Enabling logging of variable readings 5. Click on the Save Changes button. Logging Data Sensorsoft Alert

Warning: This manual should only be used for Sensorsoft Alert running image build 13 or higher. To upgrade your appliance’s image to the late

Sensorsoft Alert User Manual _Port01_Var1.log _Port08_Var4.log Graphing data files The data logged by Sensorsoft Alert can be graphed using the inte

Sensorsoft Alert User Manual  allow the Alert appliance read/write privileges to this directory The following example shows how to modify the /etc

Sensorsoft Alert User Manual Setting up Alerts Your Alert appliance has the ability to alert you when a variable reading is in a warning or critical

Sensorsoft Alert User Manual Figure 8b: Setting alerting limits for a scalar variable If the variable is Boolean, you can be alerted when its value

Sensorsoft Alert User Manual Figure 10: SMTP Settings on the Administration Page You must enter at least one valid SMTP server address to be used fo

Sensorsoft Alert User Manual Figure 11: Configuring Email Alerts for a Scalar Variable Notice that for a scalar variable, you can configure email a

Sensorsoft Alert User Manual 6. In each Message field, specify the email message to be sent for the corresponding alert condition. You may want to

Sensorsoft Alert User Manual Figure 12: Paging Settings on the Administration Page 3. Select the port where the modem connected. 4. Select the cor

Sensorsoft Alert User Manual Figure 14: Configuring pager alerts for a scalar variable Notice that for a scalar variable, you can configure pager al

Sensorsoft Alert User Manual Setting up SNMP Trap Alerts SNMP trap alerts are suitable for users who need to manage their Alert appliance through SN

Table of Contents About This Manual...

Sensorsoft Alert User Manual 2. From the Device Configuration page, click on the Setup SNMP Traps for this variable hyperlink for the device variable

Sensorsoft Alert User Manual Setting up command line alert to control a Sensorsoft Relay A Sensorsoft Relay can be controlled to turn ON or OFF when

Sensorsoft Alert User Manual Figure 17: Configuring Command Line Alerts for a Scalar Variable In the example shown in Figure 17, above, the Alert

Sensorsoft Alert User Manual In the command lines above, ttyS4 is the name used to access serial port 4. The relay can be connected to any serial po

Sensorsoft Alert User Manual Upgrading the firmware on your Alert Appliance Sensorsoft recommends that you keep your Alert appliance’s firmware up-to

Sensorsoft Alert User Manual Root User The root username is used to login to Alert’s Linux shell. The default root password is sensorsoft. It is rec

Sensorsoft Alert User Manual  The P/N C2013 cable that came with your Alert appliance. This is a blue RJ-45 straight-through cable. 1. If the Aler

Sensorsoft Alert User Manual Backup files on Alert appliance to a remote host There are several circumstances where you may want to backup files on

Sensorsoft Alert User Manual Restore known good script backup file to Alert appliance from a remote host If you are experiencing problems accessing

Sensorsoft Alert User Manual SNMP Interface Sensorsoft Alert SNMP Agent Specifications SNMP Version supported 1 Commappliancey Names Multiple commap

Setting up Alerting Limits for Device Variables...32 Setting up Email Alerts ...

Sensorsoft Alert User Manual Sensorsoft Alert Indexed MIB Usage Readings from device variables are accessed through the ssVarReading MIB object. Alth

Sensorsoft Alert User Manual To enable a specific alert action for a particular alert state, the corresponding ssXXXXXXEnable MIB object must be set

Sensorsoft Alert User Manual To enable a specific alert action for a particular alert state, the corresponding ssXXXXXXEnable MIB object must be set

Sensorsoft Alert User Manual by setting the ssTrapOnBooleanCriticalEnable to 1. By default, traps will be repeatedly sent at 5 minute intervals as

Sensorsoft Alert User Manual This is done by setting the ssDeviceIndex MIB object to the index of the serial port where the monitored device is conne

Sensorsoft Alert User Manual This is done by setting the ssDeviceIndex MIB object to the index of the serial port where the device is connected. For

Sensorsoft Alert User Manual Type The object type describes the variable type of the object. Typical variable types include IPAddress, Integer, and

Sensorsoft Alert User Manual OID .1.3.6.1.4.1.15848.1.4.0 ssTrapDestination1 DESCRIPTION: The destination IP address for sending traps to the firs

Sensorsoft Alert User Manual Non-volatile ssDeviceIndex DESCRIPTION: The user-defined index to select a particular device. The device on the first p

Sensorsoft Alert User Manual ssNumVariables DESCRIPTION: The total number of variables supported by the currently indexed device. TYPE: Integer ACCES

Returns ...79 Appendix

Sensorsoft Alert User Manual ACCESS: Read Only OID .1.3.6.1.4.1.15848.1.20.0 ssVarStatus DESCRIPTION: The status of the currently indexed variabl

Sensorsoft Alert User Manual ACCESS: Read-Write OID .1.3.6.1.4.1.15848.1.25.0 Non-volatile ssScalarWarningLowLimit DESCRIPTION: If the currently i

Sensorsoft Alert User Manual TYPE: String ACCESS: Read only OID .1.3.6.1.4.1.15848.1.30.0 ssBooleanCriticalState DESCRIPTION: The user-definable s

Sensorsoft Alert User Manual ssTrapOnScalarWarningInterval DESCRIPTION: The time interval in minutes between traps when the agent detects that the c

Sensorsoft Alert User Manual Critical Low Limit status. The subject line can also contain the dollar variables: $L, $U, $R, and $T. The dollar varia

Sensorsoft Alert User Manual Non-volatile ssEmailOnScalarCriticalInterval DESCRIPTION: The time interval in minutes between emails when the current

Sensorsoft Alert User Manual TYPE: String ACCESS: Read/Write OID .1.3.6.1.4.1.15848.1.46.0 Non-volatile ssEmailOnScalarWarningEnable DESCRIPTION:

Sensorsoft Alert User Manual will be expanded to the currently indexed device’s location. The dollar variable $U, will be expanded to the location o

Sensorsoft Alert User Manual currently indexed device’s location. The dollar variable $U, will be expanded to the location of the Alert appliance.

Sensorsoft Alert User Manual ssCommandOnScalarCriticalHigh DESCRIPTION: This is the command-line string that will be executed by the shell when the c

Sensorsoft Alert User Manual 7About This Manual This document contains information about the initial setup, routine configuration, usage and troubl

Sensorsoft Alert User Manual TYPE: Integer ACCESS: Read/Write OID .1.3.6.1.4.1.15848.1.62.0 Non-volatile ssCommandOnScalarWarningHighInterval DE

Sensorsoft Alert User Manual ssCommandOnScalarCriticalLow DESCRIPTION: This is the command-line string that will be executed by the shell when the c

Sensorsoft Alert User Manual ssCommandOnBooleanCriticalEnable DESCRIPTION: A zero value disables this command line alert. A value of one enables this

Sensorsoft Alert User Manual Security Considerations IMPORTANT - If you are planning to expose your Alert appliance to the Internet, Sensorsoft recom

Sensorsoft Alert User Manual Trouble Shooting General Problems Cannot access the web interface anymore If you cannot access the Alert appliance web

Sensorsoft Alert User Manual Sensorsoft device readings have erroneous values This can occur if your Sensorsoft device has EEPROM failure or if it ex

Sensorsoft Alert User Manual 2. The monitored device is not properly connected or is damaged. First, make sure the device is properly connected to t

Sensorsoft Alert User Manual Paging Problems Please note that the paging feature is not available on the SSA7001 model appliance. If you are using S

Sensorsoft Alert User Manual Timeout, modem did not connect The modem dialed but did not connect to another modem at the destination phone number. Yo

Sensorsoft Alert User Manual Getting Help Limited Warranty Sensorsoft Corporation warranties this Sensorsoft product to be free from manufacturing de

Sensorsoft Alert User Manual Glossary of Acronyms CRC – Cyclic Redundancy Check – an algorithm for finding errors in data packets IANA – Internet Ass

Sensorsoft Alert User Manual Appendix A - Using Dollar Variables in Messages You will notice that the Email Subject Line, Email message line and Page

Sensorsoft Alert User Manual Appendix B - Controlling the SR6171J Sensorsoft Relay using Command Lines The SR6171J Sensorsoft Relay can be turned on

Sensorsoft Alert User Manual Appendix C - Pager Tutorial Sensorsoft Alert supports three methods that can be used to issue alerts to your paging devi

Sensorsoft Alert User Manual SMS Paging Sensorsoft Alert can use the TAP protocol to send SMS messages to your paging device using your computer’s mo

Sensorsoft Alert User Manual Appendix D - Modem DIP Switch Settings Modem DIP switch settings required for use with Sensorsoft Alert Paging If you ha

Sensorsoft Alert User Manual Appendix E – Alert Serial Port Pin-outs The following table specifies the serial port pin-outs for SSA7001, SSA7004 and

Sensorsoft Alert User Manual Appendix F – Using XML Output to Move Data to other Applications Accessing the XML page This section describes how to

Sensorsoft Alert User Manual XML data organization This following tree diagram illustrates how data is organized in the XML page: AboutDefaultitem

Sensorsoft Alert User Manual Appendix G – Setting up a Routine Email Notification within the Linux shell The following Linux shell script allows you

Sensorsoft Alert User Manual 89-h mailserver sleep 60 # prevents server bind address not available issue /usr/bin/scomd -F /etc/scomd_port1.ini tt

Sensorsoft Alert User Manual Overview Sensorsoft Alert is a line of standalone, network-ready appliances that allow you to monitor remote environment